We are dedicated to helping cat and dog owners and their pets:

 So, if you need:

• Puppy socialisation
• Puppy private education
• Dog lifestyle matching
• Dog Behaviour modification
• Cat Behaviour modification
• Dog and cat assessments
• Home Visit

you’re at the right place. 

About Us

The Practice is run by Beata Leszczyńska, DipCABT. Beata is a COAPE Practitioner and has an advanced diploma in companion animal behavior.She is a member of CAPBT Poland (COAPE Association of Pet Behaviourists and Trainers). The CAPBT is the UK's largest network of qualified pet behaviour therapists (www.capbt.org) operating also in Poland (www.behawioryscicoape.pl).

At our Practice we work mainly with dogs and cats. We work with all ages and breeds including cross, mixed breeds and rescue dogs and cats.

Contact Information

For information on any of the services offered contact us by email or by telephone for personal contact or to make a booking. Ask for behavior consultation in English if necessary. 

Telephone: 00 48 601 412 764 

Methods and Consultations

Consultations are held on an appointment basis, either at the behaviourist’s consulting room or in your own home. The initial consultation normally lasts 1 - 2 hours, ideally with all your family present. A history of the problem will be taken and your pet’s behaviour assessed.

COAPE members all work following a consistent approach which is called EMRA. This is an holistic approach focusing on your pets emotions. 

EMRA stands for Emotional, Mood State and Reinforcement Analysis which put simply

• analyses how your pet feels on a day to day basis - are they fully content with life?
• determines how your pet feels when the problematic situation arises and
• looks at why your pet is continuing to perform the problematic behavior

The behaviourist will then work with to you to devise an individual behaviour modification program. This may involve several subsequent sessions, especially with aggression problems.

CAPBT members work in close co-operation with your veterinary practice and keep them informed of progress and developments throughout.

We do NOT recommend the use of choke chain, spiked or prone collars or electric collar. Nor kicking, nipping or pinching of dogs. Not only are such methods inhuman but also derogatory in training and behaviour modification not to mention your relationship with the pet.

Beata Leszczyńska, Piotr Leszczyński s.c. Privacy Policy

Our contact details:

Name: Beata Leszczyńska, Piotr Leszczyński s.c.

Address: Kozielska 6/4, 40-076 Katowice, Poland

Phone Number: 0048601412764

E-mail: Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.">Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.

Web: www.hissteria.pl

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics:

• name
• email address
• phone number
• invoicing data

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To complete Pet Behaviour Questionnaire
• To arrange online pet consultation
• To send Pet Behaviour Modification Programme
• To invoice you for online consultation

We use the information that you have given us in order to obtain the information about problematic pet behaviour and create pet behaviour modification plan.

We may share the invoicing information with Polish tax authorities, our accounting office

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.">Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.

(b) We have a legal obligation.

How we store your personal information

Your information is securely stored at our business office: Kozielska 6/4, 40-076 Katowice, Poland.

We keep the invoicing information for the time period of 5 years. We will then dispose your information by erasing them from all our electronic devices.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.">Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.">Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.

You can also complain to the UODO if you are unhappy with how we have used your data.

The UODO’s address:           

Urząd Ochrony Danych Osobowych

ul. Stawki 2 
00-193 Warszawa
tel. 22 531-03-00
working hours: 8.00–16.00

Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.">Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.

Tel. no: 606-950-000
working hours: 10.00–14.00